Singaporeans can now log into government e-services on their phones with just their fingerprints, faces or a six-digit passcode, removing the need for passwords.The new APP users can log on to e-government services to check their Central Provident Fund (CPF) balances, pay taxes or apply for flats.This was made possible with the launch of the SingPass Mobile app on Oct 22.

“Every month, we receive about 150,000 requests from SingPass users to reset their passwords,” said Mr Kok Ping Soon, chief executive of Government Technology Agency (GovTech) in a media release. GovTech is responsible for developing digital solutions to support Singapore as a smart nation. “The new SingPass Mobile app will offer a more convenient login option, as users no longer need to enter their passwords,” he added.

The SingPass Mobile will not replace existing methods of two-factor authentication for SingPass users. SMS One-Time Passwords and OneKey tokens will continue to be offered as options for users.

GovTech said it used the most advanced methods available on the market to tighten cybersecurity around the app, making its security standards comparable to those seen on mobile banking apps. The app was also developed with close consultation with the Cyber Security Agency.

In its current form, the app is just an authentication platform. Moving forward, the agency said more services will be built into the app to make government services more convenient for the citizens.